IMPORTANT BUSINESS NOTICE

It is with deep regret that we announce the closure of Nubie Kids Limited, effective immediately. Due to challenging trading conditions we are no longer able to continue our operations.

To Our Customers: If you have placed an order with us and not yet received your goods we sincerely apologise for any inconvenience this may cause. Unfortunately, we are unable to fulfil outstanding orders at this time.

For Refunds: If you have paid for goods that have not been delivered, we recommend that you contact your bank or credit card issuer to request a chargeback for the transaction. A chargeback is a reversal of the payment made to us and is a consumer protection provided by most banks and credit card companies. To initiate a chargeback, please follow these steps

Contact your bank or credit card issuer’s customer service department.
Provide them with the details of the transaction including the date, amount and merchant name (Nubie Kids Limited).
Explain that you have not received the goods for which you paid and request that they reverse the charge under their chargeback policy. *Please be aware that the time frame for filing a chargeback may vary depending on your bank of credit card providers policy
To Our Suppliers: We will be in contact with you directly regarding any outstanding matters. We appreciate your support during this difficult time.

We deeply appreciate the support we have received from our customers and partners over the years. If you have any questions or require further assistance, please feel free to contact us at [email protected].

Thank you for your understanding.

Sincerely

Nubie Team